1. Introduction
ShipLoud ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign up via GitHub OAuth, we receive your GitHub username, email address, and profile information.
- Project Information: Repository data you choose to analyze, including README content, code structure, and metadata.
- User Content: Marketing content you generate, edit, or save using our service.
- Payment Information: Billing details processed securely through Stripe. We do not store full credit card numbers.
- Communications: Any information you provide when contacting support.
2.2 Information Collected Automatically
- Usage Data: How you interact with our service, including features used and content generated.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP address, access times, and pages viewed.
- Cookies: Essential cookies for authentication and session management.
3. How We Use Your Information
- To provide, maintain, and improve our services
- To analyze your GitHub repositories and generate marketing content
- To process payments and manage subscriptions
- To send service-related communications
- To respond to your requests and provide customer support
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services:
- GitHub: For authentication and repository access
- Supabase: For database and authentication services
- OpenAI: For AI-powered content generation
- Stripe: For payment processing
- Vercel: For hosting and deployment
Each service has its own privacy policy governing their use of your data.
5. Data Sharing
We do not sell your personal information. We may share data:
- With service providers who assist in operating our service
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/HTTPS)
- Encryption of sensitive data at rest (AES-256)
- Secure authentication with OAuth 2.0
- Regular security audits and monitoring
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, visit your account settings or contact us at privacy@shiploud.com
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 30 days for backup purposes and as required by law.
9. Cookies
We use essential cookies for:
- Authentication and session management
- Security (CSRF protection)
- Remembering your preferences
We do not use third-party tracking or advertising cookies.
10. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at: